Who we are

Challenger Publishing is the controller of personal information described in this policy. If you have a question about this policy or how we use your information, email us at hello@challenger-publishing.co.uk.

Information we collect

We may collect:

• information you send us by email, such as your name, email address, message and any information contained in attachments;
• correspondence and records relating to an enquiry, rights request or business relationship; and
• limited technical information recorded automatically by our hosting and security providers, such as your IP address, browser type, device type, requested page, and the date and time of your visit.

Please do not send sensitive personal information unless it is necessary for your enquiry.

How and why we use your information

We use personal information to:

• respond to enquiries and communicate with you;
• manage rights, press and other business correspondence;
• operate, protect and improve the website; and
• meet our legal, regulatory and accounting obligations.

Our lawful bases are our legitimate interests in running and protecting our publishing business and responding to correspondence; taking steps at your request before entering into, or performing, a contract; and compliance with a legal obligation. Where we rely on consent, you may withdraw it at any time.

Cookies

This website does not currently use analytics, advertising or other non-essential cookies. Our hosting provider may use strictly necessary technologies to deliver and secure the website. If we add non-essential cookies in future, we will update this policy and ask for consent where required.

Who we share information with

We may share information with trusted suppliers that help us provide email, website hosting, IT support and professional services. These suppliers may use the information only as needed to provide their services. We may also disclose information where required by law, to protect legal rights, or in connection with a reorganisation or sale of the business.

Some suppliers may process information outside the UK. Where they do, we use an appropriate lawful transfer mechanism or other safeguards required by data protection law.

How long we keep information

We keep personal information only for as long as reasonably needed for the purpose for which it was collected, including to answer an enquiry, maintain necessary business records, resolve disputes and comply with legal obligations. Retention periods vary according to the nature of the information and our legal requirements. We then delete or anonymise it securely.

Your rights

Depending on the circumstances, UK data protection law may give you the right to ask us for access to your personal information, to correct or delete it, to restrict its use, to receive a portable copy, or to object to how it is used.

Your right to object: where we rely on legitimate interests, you may object to our use of your personal information. We will stop unless we have compelling legitimate grounds to continue or need the information for legal claims.

To exercise a right, email us at hello@challenger-publishing.co.uk. We may need to confirm your identity before responding.

Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner's Office (ICO). You can find details at ico.org.uk.

Changes to this policy

We may update this policy when our services or legal obligations change. The latest version will always appear on this page with its updated date.